Privacy Policy

1. Information We Collect

We collect the following types of personal and technical information:

• Personal Information: Name, email address, payment-related information (processed via Stripe).
• Usage Data: Pages and tools accessed, click activity, device type, browser, operating system, IP address, and general location.
• Uploads: Users may upload files (e.g., charts, documents, images) for analysis. These are stored securely and may be used to improve AI models and enhance the user experience.
• Referral & Affiliate Data: Referral codes, referrer IDs, and attribution data (e.g., cookies or query parameters in referral links) to operate our affiliate program.

2. How We Use Your Information

• To provide and maintain the Service
• To process payments and manage subscriptions (via Stripe)
• To personalize user experience
• To improve AI-powered features using uploaded files
• To monitor and improve platform performance
• To analyze user behavior using Google Analytics
• To send service-related communications
• To send occasional marketing communications (opt-out available)
• To operate the referral and affiliate program, including tracking referrals, calculating commissions, and processing payouts.

3. Payment Processing

We do not store your full credit card information. All transactions are processed securely through Stripe, a PCI-compliant payment processor. Please review Stripe's Privacy Policy for details.

4. Analytics and Tracking

We use Google Analytics to understand how users interact with the Service. Google Analytics collects non-personal data such as browser type, referral source, time on pages, and device details. You may opt out using official tools provided by Google Analytics.

5. Referral & Affiliate Tracking

RelevoAi operates a referral and affiliate program. When you visit our site through a referral link, we may place a cookie or store a referral code to attribute new subscriptions to the correct referrer. We record this information in our database to calculate commissions and manage payouts. Referral data is not sold to third parties and is used only for Program operation.

6. Sharing Your Information

We do not sell your personal data. We may share information only with trusted third parties when necessary to:

• Process payments (Stripe)
• Perform analytics (Google Analytics)
• Improve AI models (anonymized uploads)
• Operate referral payouts (e.g., payment providers)
• Comply with legal obligations

7. Email Communications

We may contact you with service updates, account notices, or platform changes. We may also send marketing or promotional emails. You can unsubscribe anytime using the link in the message or by contacting us at relovoai@gmail.com.

8. Data Retention

We retain account data as long as your account is active. Uploaded files may be retained securely for future AI training unless you request deletion. If you delete your account, your personal data will be permanently deleted within 30 days (unless law requires longer retention).

9. User Rights

You have the right to:

• Request access to personal data we hold
• Correct inaccuracies
• Request deletion of your account and data

To exercise these rights, email us at relovoai@gmail.com.

10. Data Security

We use encryption, secure storage, and access control to protect your data. However, no system is 100% secure, and you use RelevoAi at your own risk.

11. Children's Privacy

RelevoAi is intended for users aged 18 and older. We do not knowingly collect data from minors. If we become aware of a minor submitting information, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Effective Date" will always reflect the latest version. Significant changes may be communicated by email or in-app notification.

13. Contact Us

For questions or concerns about this Privacy Policy, please contact us at relovoai@gmail.com.